From Frustration to Efficiency: How We Helped a DME Company Streamline Brace Orders

When a regional DME supplier came to us, they were dealing with slow order processing, inconsistent brace availability, and unpredictable shipping timelines. Here’s how Med Braces Direct helped transform their procurement workflow.

The Challenge:

  • Unreliable delivery windows

  • Limited inventory visibility

  • Minimum order frustrations with previous suppliers

Our Solution:

  • Switched them to a direct-to-clinic model with no minimum orders

  • Implemented real-time inventory updates

  • Provided dedicated account support and bulk pricing tiers

The Result: Within 60 days, the client saw:

  • 30% faster turnaround times on brace shipments

  • 20% savings on procurement costs

  • Improved customer satisfaction with accurate, on-time delivery

Ready to learn more? Explore our full catalog and experience hassle-free DME procurement today.

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